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Companion Overview

Companion device list

Crawler.Companion is a Windows desktop application for managing Edge devices on the local network. It covers the full device lifecycle — from discovering and configuring devices that have no IP address yet, to adjusting network settings, installing firmware updates, and exporting data across an entire fleet.

Companion is particularly useful in closed networks without internet access, where devices cannot be managed through Hub. In these environments, Companion provides all configuration and management capabilities entirely over the local network.

Crawler.Companion

Initial configuration of Edge devices on the local network.

The device list shows all Edge devices in the local network — including devices that are already configured as well as new devices that have not yet been set up. Unconfigured devices can be assigned their first network configuration directly from here.

Device Discovery

Finds all Edge devices in the local network — including unconfigured devices with no known IP address.

Initial Configuration

Assigns a first network configuration to newly discovered Edge devices.

Network Settings

Adjust and export network settings for multiple devices without accessing each device’s web interface individually.

Software Updates

Install firmware updates on Edge devices directly from Companion.

Data Export

Export data from Edge devices — especially useful in closed local networks.

Bulk Management

Manage multiple Edge devices simultaneously instead of accessing each web interface individually.

Network Changes

Incorrect network settings can make devices unreachable. Only edit these if you are familiar with IP addresses and subnet masks.

Updates

Ensure stable power supply to the Edge device before installing updates.

Same Network Required

Your PC must be in the same local network as the Edge devices.

Problem
Possible Cause
Solution
Device not found
Device off or wrong network
Check power and ensure same subnet as Companion PC
Network setting error
Wrong IP or subnet mask
Verify the IP is unused and in the correct range
No WebUI access
Device has unknown IP
Check current IP in device overview, access manually
Update fails
Network interruption
Check stability; ensure no firewall blocks access